Data Deletion Request
We respect your privacy. You have the right to request deletion of your personal data from Takke at any time. This page explains how to submit a data deletion request and what happens when you do.
How to Delete Your Data
You can request deletion of your Takke account and associated personal data using any of the following methods:
What Data Will Be Deleted
When you request account deletion, we will permanently delete:
- Account Information: Name, email, phone number, password
- Profile Data: Saved addresses, preferences, settings
- Order History: All past order details and receipts
- Payment Information: Saved payment methods (if any)
- Communication History: Support messages and feedback
- App Usage Data: Search history, favorites, and preferences
What Data May Be Retained
Certain information may be retained for legal and business purposes:
- Transaction Records: Financial records as required by Lebanese law (typically 5-7 years)
- Legal Compliance: Data required for legal proceedings or regulatory requirements
- Fraud Prevention: Limited data to prevent fraudulent account recreation
- Anonymized Data: Statistical data that cannot identify you personally
⚠️ Important: Account deletion is permanent and cannot be undone. You will lose access to your order history, saved addresses, and any active promotions or credits.
Processing Time
Request Received
We will acknowledge your deletion request within 24 hours.
Verification
We may contact you to verify your identity to protect against unauthorized deletion requests.
Processing
Your data will be deleted within 30 days of verification.
Confirmation
You will receive a confirmation email once your data has been deleted.
Facebook/Meta Login Users
If you signed up using Facebook Login, you can also manage your Takke data connection through Facebook:
- Go to Facebook Settings
- Navigate to Settings & Privacy → Settings
- Select Apps and Websites
- Find Takke and click Remove
- Check "Delete all posts, photos, and videos on Takke"
Note: This removes the Facebook connection but you should still contact us directly to ensure complete data deletion from our systems.
Questions?
Need Help with Data Deletion?
If you have any questions about the data deletion process or need assistance, please contact us:
MJ Tech S.A.R.L.
Nabatieh, Lebanon
Email: info@takke.app
WhatsApp: +961 78 761 500
See also: Privacy Policy | Terms of Service