Data Deletion Request

We respect your privacy. You have the right to request deletion of your personal data from Takke at any time. This page explains how to submit a data deletion request and what happens when you do.

How to Delete Your Data

You can request deletion of your Takke account and associated personal data using any of the following methods:

📱 Option 1: In-App Deletion

The fastest way to delete your account:

  1. Open the Takke app
  2. Go to ProfileSettings
  3. Tap Account
  4. Select Delete My Account
  5. Confirm your decision

📧 Option 2: Email Request

Send an email to request data deletion:

Email: info@takke.app

Include in your email:

  • Subject: "Data Deletion Request"
  • Your registered phone number
  • Your registered email address
  • Reason for deletion (optional)
📧 Send Deletion Request

💬 Option 3: WhatsApp Request

Contact our support team directly:

WhatsApp: +961 78 761 500

Send a message with:

  • Your request to delete your account
  • Your registered phone number
💬 Request via WhatsApp

What Data Will Be Deleted

When you request account deletion, we will permanently delete:

What Data May Be Retained

Certain information may be retained for legal and business purposes:

⚠️ Important: Account deletion is permanent and cannot be undone. You will lose access to your order history, saved addresses, and any active promotions or credits.

Processing Time

1

Request Received

We will acknowledge your deletion request within 24 hours.

2

Verification

We may contact you to verify your identity to protect against unauthorized deletion requests.

3

Processing

Your data will be deleted within 30 days of verification.

4

Confirmation

You will receive a confirmation email once your data has been deleted.

Facebook/Meta Login Users

If you signed up using Facebook Login, you can also manage your Takke data connection through Facebook:

  1. Go to Facebook Settings
  2. Navigate to Settings & PrivacySettings
  3. Select Apps and Websites
  4. Find Takke and click Remove
  5. Check "Delete all posts, photos, and videos on Takke"

Note: This removes the Facebook connection but you should still contact us directly to ensure complete data deletion from our systems.

Questions?

Need Help with Data Deletion?

If you have any questions about the data deletion process or need assistance, please contact us:

MJ Tech S.A.R.L.
Nabatieh, Lebanon
Email: info@takke.app
WhatsApp: +961 78 761 500

See also: Privacy Policy | Terms of Service